Deny | Frequently Asked Questions

How does Deny’s technology work behind the scenes?

Deny uses a mix of real-time data checks, IP reputation scoring, and geographic filtering to determine traffic legitimacy. Our tech identifies patterns and anomalies to keep bots out and lets your real users in.

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How does Deny work?

Our solution identifies and filters out traffic in real time. When a visitor requests access, Deny checks their IP, geographic data, and reputation. If they’re clean, they’re in. If not, Deny blocks them or redirects them based on your settings.

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Why do I need Deny?

Deny helps you reclaim wasted ad spend by blocking non-human traffic and protecting against economic attacks targeting your marketing resources. If you’re tired of bots messing with your data, form fills, or ad clicks, Deny’s here to clean things up.

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What is Deny, and what does it do?

Deny is a proactive shield for your marketing stack, blocking fraudulent traffic, bot clicks, and unwanted users to keep your analytics accurate and your budget efficient. We ensure only legitimate human traffic accesses your marketing assets like forms, tracking scripts, and pixels.

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Does the Standard Plan cover all subdomains under my domain?

No, the Standard Plan covers only one website (one main domain or subdomain). If you need coverage across multiple subdomains, consider the Enterprise Plan.

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How do I know which plan is right for my business?

If you’re managing a single website with under 250,000 monthly page views, the Standard Plan has you covered. For multiple subdomains or higher traffic, the Enterprise Plan offers broader support, priority access, and extended data retention.

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What’s included in the Standard Plan?

The Standard Plan covers one website, provides 4-month data retention, Deny Bot Shield, marketing channel reporting, and persistent UTM attribution—all for $499/month.

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What pricing plans does Deny offer?

Deny has two pricing plans to fit different traffic levels and needs:

• Standard: Ideal for a single website, with Deny Bot Shield, marketing reporting, UTM attribution, and support for up to 250,000 page views per month at $499/month.

• Enterprise: Built for high-traffic clients needing multi-subdomain licenses, priority support, and dedicated VPS options. Contact us for customized pricing.

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How do I integrate Deny into my website?

Integrating Deny is as easy as copying and pasting a script—seriously. But if tech isn’t your thing or you’d rather have a guide on hand, we’ve got you covered. We offer Zoom-based support calls where our experts will walk you through the process step by step. If you'd rather just hand over the reins, we also offer a scheduled installation service. Reach out to our sales or support team for pricing and to get it all set up, hassle-free!

Is there a free trial or any hidden fees?

Yes, we offer a 7-day free trial! That’s a whole week to test out Deny, see how much smoother your data looks, and watch those bot clicks vanish into thin air. Plus, no hidden fees—what you see is what you get. And if you want to know how much you could save, just use our savings calculator for a no-strings-attached estimate.

Can I upgrade from Standard to Enterprise if my traffic grows?

Absolutely! Think of it like upgrading from a sedan to a sports car—you deserve the speed and power once you’ve outgrown the basics. As your website traffic booms, we’ll be ready to scale up your protection and analytics without breaking a sweat. Just give us a shout, and we’ll make it happen.

What’s the difference between the Standard and Enterprise plans?

The Enterprise plan is like a security upgrade from a bike lock to Fort Knox. It’s designed for high-traffic businesses with multiple subdomains, tons of traffic, and a C-suite that loves to sleep soundly knowing they’ve got 37 months of data retention. You also get access to priority support and your very own VPS if you need it. Oh, and we’re not putting a pageview limit on you—go wild. Pricing is customized, so just reach out and we’ll hook you up.

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What’s included in the Standard Plan?

The Standard Plan covers everything a single website needs to fend off bot attacks and clean up your marketing data—without making you cry into your coffee. It includes:

Protection for one website
4-month data retention (because who really needs to hoard data forever?)
Deny Bot Shield to keep the bots out
Marketing Channel Reporting to make your ROI crystal clear
Persistent UTM Attribution (so you know where every click is coming from)
Support for up to 250,000 page views per month all for $499 a month—cheaper than hiring someone to clean up your data mess after the fact.

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What’s the difference between a website and a domain, and does my license cover all subdomains under my domain?

Alright, let’s break this down so no one gets it twisted about what a website and a domain really are and how your license applies.

Domain vs. Website:

Domain: Think of a domain like the address for your business, say, 123MarketingSt.com. It’s where people go to find you, and it includes the main name (like marketingst.com) and any variations (subdomains) you might create (blog.marketingst.com, shop.marketingst.com).
Website: Now, the website is like the actual building at that address. It’s the content, pages, and everything you see when you pull up the domain in your browser. If your domain is the "where," your website is the "what."

License Specificity:

Your license? It’s got laser focus—covering one website per license, not the whole carnival of subdomains. So, if you’ve got a blog (blog.yourdomain.com) or a store (shop.yourdomain.com), each subdomain is its own little beast, and you'd need separate licenses for those.

Bottom line: One website, one license—like one key for one door. If you want to unlock the whole building, you’ll need a few more keys (or talk to us about an enterprise plan).

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Can Deny help with interpreting my traffic reports?

Absolutely! Our support team can help you understand Deny’s reporting features, offering insights into patterns, metrics, and recommendations on optimizing your traffic filters. Whether it’s understanding bot behavior or spotting trends, we’re here to help you make data-driven decisions.

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What if I encounter issues with my Deny script setup?

No worries! Our support team can walk you through setup step-by-step. We also offer a detailed setup guide and troubleshooting documentation to help resolve most issues. If needed, our team can review your script to make sure everything’s functioning as it should.

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How does Deny handle support requests for Enterprise clients?

Our Enterprise clients get priority support, including dedicated account management and faster response times. Enterprise clients can also access on-demand consultations with our product specialists to optimize Deny’s settings for unique use cases.

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Are there any hidden fees?

Nope—no surprises here. Your subscription covers all usage and support, with no additional fees for API requests or account adjustments.

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What subscription plans does Deny offer?

Deny offers a month-to-month subscription plan for your website. We provide monthly and annual billing, with discounts for long-term commitments. Enterprise accounts are unique and handled separately.

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Frequently Asked Questions (FAQs) | Deny

Questions? Everything You Wish You Knew About Deny